Is JetManager CRM really free?

Yes. The core CRM — client profiles, preferences, communication log, alerts and anniversaries — is free forever with no credit card required. We will introduce paid tiers when we add deeper integrations and automation, but the fundamentals stay free.

How is this different from a generic CRM like Salesforce or HubSpot?

Generic CRMs are built for sales pipelines and deal stages. JetManager CRM is built around the passenger and the trip. Fields, workflows, and defaults are all designed for private aviation — not retrofitted from another industry.

Can my whole team use it?

Yes. There is no per-seat limit on the free tier. Every team member sees the same complete customer picture so context is never lost when someone is off or leaves.

How do I get my existing customer data in?

You can import contacts via CSV or enter them manually. If you have data in another system, reach out and we can help with migration.

All data is encrypted in transit and at rest. We never sell or share your data. You own your data and can export it at any time.

When is the Pro tier available?

We are working on it. Pro will include JetManager Flight, Crew, and Alfred — our digital concierge. Sign up for the free tier and you will be the first to know when Pro launches.

CRM

Know every passenger before they call

Private aviation starts with the customer. And so should your digital experience. CRM software exists, but none is natively designed for private aviation. So we built one - putting preferences, patterns, history, and the small details that matter - at the center of everything you do. This is the context for what comes next...

Passenger profiles

Preferences, dietary needs, health notes and special requests, all in one place and always at hand.

Dietary needs and allergies flagged for crew and catering
Cabin preferences that carry into every trip
Travel companions, security detail and documents on file

Customers / Bruce Wayne

Bruce Wayne

OverviewTripsActivitiesDocuments

Passenger profile

Preferred aircraft & airports

Travel pattern

Communication log

Passenger profileUpdated 2 days ago

Bruce WayneChairman, Wayne Enterprises
3 trips this year

Dietary: Shellfish allergyLight catering
Drinks: Sparkling water, espresso before take-off
Cabin: 21 °C, printed menu appreciated
Travels with: Executive assistant, 2 guests, security detail on select sectors

Residences3 saved

Chicago, ILPrimary residence

Southampton, NYSummer residence

New York, NYCorporate office

Repeat patterns

Winter in the Caribbean. Summer on the Riviera. JetManager learns your customers' rhythms so nothing is ever a surprise.

Seasonal travel visible at a glance
Timely prompts before the usual booking window
Capacity planning based on who is likely to fly

Customers / Bruce Wayne

Bruce Wayne

OverviewTripsActivitiesDocuments

Passenger profile

Preferred aircraft & airports

Travel pattern

Communication log

Travel pattern, last 3 years18 trips

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Winter · Caribbean, BVISummer · Côte d'Azur

Usually requests golf trips on short notice.

Preferred aircraft & airports

Save preferred tail numbers, FBOs, catering contacts and ground transport per customer.

Favourite tails and acceptable alternatives
Homebase and preferred airports, prefilled every time
Everything ready when a new trip is created

Customers / Bruce Wayne

Bruce Wayne

OverviewTripsActivitiesDocuments

Passenger profile

Preferred aircraft & airports

Travel pattern

Communication log

Preferred Aircraft2 saved

G7500

Global 7500Always first choice

Preferred

F7X

Falcon 7XAccepted alternative

Preferred Airports2 saved

PWK

Chicago Executive AirportHomebase, own hangar

Preferred

FOK

Francis S GabreskiPreferred East Coast alternate

Communication log

Every note, every conversation, every detail, logged against the customer and not lost in someone's inbox.

Calls, emails and notes on one timeline
Who spoke to the customer, and when
Handover between shifts without gaps

Customers / Bruce Wayne

Bruce Wayne

OverviewTripsActivitiesDocuments

Passenger profile

Preferred aircraft & airports

Travel pattern

Communication log

Communication logThis week

Marc Knapp, call, today 09:14SPR9

Confirmed golf trip to Hawaii next Sunday.

Alfred Pennyworth, email, yesterdaySPR9

Sent updated itinerary for KPWK → PHJR.

Captain Reyes, note, MonSPR9

Requested printed menu and pet-friendly cabin setup.

Marc Knapp, note, 2 weeks ago

Updated billing contact for Wayne Enterprises.

Sentiment tracking

Every interaction shapes how a customer feels about the relationship. JetManager keeps a running read on it, so nothing slips through unnoticed.

Sentiment updates logged alongside every interaction
History at a glance, not buried in notes
Early warning before a VIP goes quiet

Customers / Bruce Wayne

Bruce Wayne

OverviewTripsActivitiesDocuments

Passenger profile

Preferred aircraft & airports

Travel pattern

Communication log

Current Sentiment7 records

Neutral

Noted after a delayed response to a catering change request.

163d agoNow

HappyNeutralUnhappyDisappointedAngry

Trips

Every leg, every status, every requester - from the first request to wheels down, with the route mapped out automatically.

Request, confirmed, and completed trips in one timeline
Pax, block time, and aircraft at a glance
Route map generated for every leg

Customers / Bruce Wayne

Bruce Wayne

OverviewTripsActivitiesDocuments

Passenger profile

Preferred aircraft & airports

Travel pattern

Communication log

SPR9 · 645U1MJConfirmedOwner (Private)

A320-214 · TBD-4F6BA · KPWK → PHJR

Window13–14 Sept

Flights1 leg

Block8h 59m

Pax2

Request note: Wants to go golfing next Sunday in Hawaii

mapbox

Sales pipeline

Track prospective customers from first contact to signed contract, with deal value visible at every stage.

Every stage of the pipeline in one board
Deal value at a glance, no spreadsheet required
Nothing falls through the cracks between teams

Customers / Bruce Wayne

Bruce Wayne

OverviewTripsActivitiesDocuments

Passenger profile

Preferred aircraft & airports

Travel pattern

Communication log

Sales Pipeline12 open deals

Lead3

Falcon Aviation$180k

Reyes Holdings$95k

Qualified2

Kord Logistics$240k

Proposal1

Wayne Enterprises$410k

Won6

Stark Group$320k

Pricing

Start free. Upgrade when you're ready.

Free

CHF 0

Forever. No credit card required.

✦ Unlimited client accounts and contacts
✦ Repeat patterns & preferences
✦ Communication log
✦ Alerts & anniversaries

Get Started with CRM Log in

Pro Soon

TBD

Coming soon.

✦ Everything in Free
✦ Safety Manager
✦ Compliance Manager

Coming soon

FAQ

: Yes. The core CRM — client profiles, preferences, communication log, alerts and anniversaries — is free forever with no credit card required. We will introduce paid tiers when we add deeper integrations and automation, but the fundamentals stay free.
: Generic CRMs are built for sales pipelines and deal stages. JetManager CRM is built around the passenger and the trip. Fields, workflows, and defaults are all designed for private aviation — not retrofitted from another industry.
: Yes. There is no per-seat limit on the free tier. Every team member sees the same complete customer picture so context is never lost when someone is off or leaves.
: You can import contacts via CSV or enter them manually. If you have data in another system, reach out and we can help with migration.
: All data is encrypted in transit and at rest. We never sell or share your data. You own your data and can export it at any time.
: We are working on it. Pro will include JetManager Flight, Crew, and Alfred — our digital concierge. Sign up for the free tier and you will be the first to know when Pro launches.

Ready to put the customer first?

JetManager CRM is available soon. Get in touch and we'll show you around.